10000147  | Service Advisor

Published Date# 23-10-2025 | Closed Date# 30-12-2025

Bin Hindi Car Care - Enaya

Job Summary
Perform all activities related to the inspection of incoming vehicles for repair and service operations in addition to recording customer concerns. Communicate and coordinate with Workshop and other divisions in order to process customer inquiries and to ensure total customer satisfaction. Inspect delivered vehicles and closes job cards and prepare invoices accordingly.

Minimum Qualifications & Experience

• Certificate from Vocational or Secondary School.
• Minimum experience from 3-5 years in similar jobs

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Job Summary
Perform all activities related to the inspection of incoming vehicles for repair and service operations in addition to recording customer concerns. Communicate and coordinate with Workshop and other divisions in order to process customer inquiries and to ensure total customer satisfaction. Inspect delivered vehicles and closes job cards and prepare invoices accordingly.

Minimum Qualifications & Experience

• Certificate from Vocational or Secondary School.
• Minimum experience from 3-5 years in similar jobs

Required Skills

• Excellent communication skills.
• Customer focused, able to understand customer requirements and handle customers’ complaints with hospitality.
• Knowledge in technical aspects related to light vehicles .
• Computer skills.
• Well groomed personality

Duties and Responsibilities

• Answer customer calls and prepares vehicles’ service schedules accordingly.
• Inspect incoming vehicles into the Light Vehicle Workshop.
• Open Vehicle’s receipt notes and record any abnormalities in the body of the incoming vehicle in addition to recording any existing fixtures in the vehicle; take customer acknowledgement accordingly.
• Note on the vehicle receipt note any inquiries required by the customer during repair or service operations.
• Opening job cards and vehicles follow up in the Workshop.
• Perform final inspection on repaired/serviced vehicles to ensure that customer complaints and inquiries were covered by the Workshop in addition to ensuring the cleanliness of the vehicle.
• Prepare invoices for the performed jobs after closing job cards.
• Schedule the activities of the enaya center which may be delegated to job holder as required.
• Perform other duties and responsibility as agreed upon by the Service Center Manager and Job holder.
• Note: Statements mentioned here above reflect the general duties and responsibilities necessary to perform the principal functions of the job, and shall not be constructed as a detailed description of the entire work requirements that may be inherited by the job.