Bin Hindi Informatics Samsung Customer Service Centre was awarded with the “Best Practice Certificate for 2016 by Samsung Gulf Electronics.  

Bin Hindi Informatics is the only Authorized Samsung distributor in GCC that has achieved this Award, the Best Practice Certificate in 2016 which is a milestone in its journey towards service excellence.

During the ceremony, upon Samsung Gulf’s request, Mr. Ehab Ghanem, Division Manager - Bin Hindi Informatics Samsung Customer Service Centre presented the audience who were from the entire GCC region on how Bin Hindi Informatics implemented the best practice in the electronic after-sales industry, particularly in the areas of parts operation and stock management.

Mr. Ehab commented “We have been striving hard to achieve such milestones and recognition regularly from Samsung which is indeed a proof that the hard work has certainly paid off. We are proud to be recognized as the No.1 Samsung Customer Service Centre in the entire GCC.”

“On behalf of everyone here at Bin Hindi Informatics Samsung Customer Service, I would like to thank the management in giving us the necessary support and investing in world class service centers in Bahrain and also appreciate the relentless efforts of our team in following the highest standards in the industry which has brought great satisfaction to our Samsung customers in Bahrain,” concluded Ehab.

To mark the auspicious moment, Mr. A. Aziz Bin Hindi, Director & Vice-CEO, A. A. Bin Hindi Group said, “Our success in standing out amongst all other GCC distributors proves the amount of confidence the customers have in our products and services. We now have the challenge and responsibility to keep the momentum going in order to further enhance our services and maintain our leadership”.

Bin Hindi Informatics W.L.L. is the authorized distributor of Samsung mobile phones & IT products in the Kingdom of Bahrain and is an integral part of the A.A. Bin Hindi Group. Bin Hindi Informatics Showroom & Customer Service Plaza is located on Exhibition Road, opposite the Hoora Police Station and Customer Service Centre in Riffa. For more information, please call 17310444.

 (From the left) Mr. Justin Kang (SGE service president), Mr. Ehab Ghanem (in the middle) & Mr. Kiran (Head of Customer Service Group – SGE).