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Bin Hindi Informatics inaugurates Samsung Customer Service Plaza in Riffa

Bin Hindi Informatics W.L.L., the authorized distributor for Samsung in Bahrain, is pleased to debut a New Samsung Customer Service Plaza at the Enaya Car Care Center in Wadi Al-Sail, West Riffa, on Sep. 29th, 2015.

The Bin Hindi Informatics New Samsung Customer Service Plaza was inaugurated by Mr. Jaeho Lee, Head of Samsung Customer Service, in the presence of  Mr. Justice, Head of Samsung Mobiles, Mr. Ahmed Bin Hindi, A. A Bin Hindi Group Vice-Chairman & CEO, Samsung Gulf Electronics officials, members of the press and Bin Hindi management team


The new Bin Hindi Informatics - Samsung CSP is located at Riffa, next to the Wadi Al Sail Petrol station, 1st Floor. It is a large service facility of 350m2 with 4 face to face service and information counters, and equipped with most modern and high standard test and repair equipment. In addition to providing Service for Samsung products, the Samsung Service Plaza displays a wide range of Samsung Products. The access for customers are made easy with ample parking. Besides the New Samsung Customer Service Plaza in Riffa, the Bin Hindi Informatics operates a Samsung service center located at Exhibition road opposite Al-Hoora police station, and also have established micro repair centers or QRS “Quick Repair Service” at the Bahrain City Centre, Sultan Mall and Seef Mall Muharraq.

“We are pleased to offer such an impressive Customer Service Plaza at Riffa for our customers to experience the latest hi-tech after-sales services, which redefines todays existing after-sales services in Bahrain as well as in the region,” said Mr. Ahmed Bin Hindi.

 “The opening of this new Samsung Customer Service Plaza comes at a very crucial period of time for us particularly when Samsung is introducing futuristic models in the Imaging & mobility segment which simply allows us to provide our customers with the latest after-sales services of the Samsung brand.” commented Mr. A. Aziz Bin Hindi, Director of Bin Hindi Group.

Bin Hindi Informatics currently has five Samsung showrooms in Bahrain – a brand shop at the Bahrain City Center mall, Samsung Experience shop at the GOSI complex, Samsung Experience shop at Sultan Mall, Samsung showroom at the Hoora service centre and a brand new Samsung showroom at the Seef Mall, Muharraq.

In addition to these, Bin Hindi Informatics have established shop-in-shop outlets at 3 strategic locations in order to extend its products to its customers - Shop-In-Shop showroom at Ashraf stores in Hoora, shop-In-shop at the public security supermarkets in Manama and Safra respectively.

 With its proven and reliable 2-year warranty on smart phones, the Bin Hindi Informatics has once again proved its strong commitment to the Samsung brand by introducing innovative customer services such as Wasel service which allows a customer to reach out to the service center via a hotline from any place in Bahrain so that the service center picks up the mobile/tab from their doorsteps, gets it serviced and delivers it back to the customer for a nominal fee.

For further details on the solutions offered by BHI, please call 1740805017408050 or e-mail us at bhisales@binhindi.com or log on to the website www.binhindi.com. You can also follow us on Facebook: /binhindiinformatics, YouTube: binhindiinformatics, Instagram: samsungbahrain, Twitter: samsungbahrain and WhatsApp: +973 36000741+973 36000741.




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