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BIN HINDI GROUP

Job Ref. #:   10000162
AFTER SALES & SERVICE MANAGER-AUTOMOBILE (BHM-AS&S)

Job Summary
Responsible for the Management of the Light Vehicles workshop resources Manpower, equipments, tools, spare parts, documents, etc to provide the optimal service benefit and quality.

Minimum Qualifications & Experience
  • Bachelor/ Diploma in Mechanical or Automobile Engineering.
  • Minimum experience of 5-7 years in similar positions/role.


Job Summary
Responsible for the Management of the Light Vehicles workshop resources Manpower, equipments, tools, spare parts, documents, etc to provide the optimal service benefit and quality.

Minimum Qualifications & Experience
  • Bachelor/ Diploma in Mechanical or Automobile Engineering.
  • Minimum experience of 5-7 years in similar positions/role.
Required Skills
  • Mechanical/Electrical skills.
  • Technical products knowledge for different manufacturers.
  • Knowledge of ISO 9001 2000 procedures
  • Knowledge and experience of ERP Software
  • Managerial skills.
  • Computer Skills (Microsoft office & emails).
  • Excellent Interpersonal skills.
  • Excellent Time Management skills.
  • Good knowledge of spoken and written English.
Duties and Responsibilities
  • Supervise the daily work of subordinates in the workshop and ensure that jobs are finished properly on time.
  • Ensure smooth coordination with other divisions and sections in order to guarantee on time delivery of services.
  • Ensure QMS compliance, CR activities, ERP etc as directed by the Management
  • Monitor Administration of Workshop and submission of various reports on productivity, efficiency, technical matters , QMS, CR as needed
  • Supervise the preparation of Work in-progress reports in addition to pending jobs reports for the LV workshop.
  • Support the ABS and HVCE Workshops in painting and fabrication jobs as necessary.
  • Ensure that all inquiries (financial/technical/administrative) required by the Head Office are fulfilled.
  • Coordinate with sales team for delivery plan for the day,so that PDI/driver allocation can be done
  • Carry out market visits to customers to promote the services provided by the LV Workshop and to bring new customers to the workshop.
  • Prepare yearly expected financial budget for the LV Workshop.
  • Continuously improve the Technical & Managerial skills of subordinates.
  • Conduct / delegate the yearly performance appraisal of subordinates and provide / arrange training as required
  • Shall be knowledgeable of A.A. Bin Hindi internal procedures and policies.
  • Perform other duties and responsibilities as agreed upon by the Service Center Manager and Job holder.
  • Note: Statements mentioned here above reflect the general duties and responsibilities necessary to perform the principal functions of the job, and shall not be constructed as a detailed description of the entire work requirements that may be inherited by the job.
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