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BIN HINDI GROUP

Job Ref. #:   10000153
RECEPTION HOST (Binhindi Foods)
Job Summary
  • Responsible for greeting all guests at the door and seat them at their tables. responsible for maintaining a positive, fun, and clean atmosphere at the front door, maintaining a wait list with accurate wait quotes, and completing opening, closing, and additional duties, as specified by management
Minimum Qualifications & Experience
  • Diploma in Hotel Management or related fields is preferred.
  • Minimum experience of 2-3 years in similar jobs.


Job Summary
  • Responsible for greeting all guests at the door and seat them at their tables. responsible for maintaining a positive, fun, and clean atmosphere at the front door, maintaining a wait list with accurate wait quotes, and completing opening, closing, and additional duties, as specified by management
Minimum Qualifications & Experience
  • Diploma in Hotel Management or related fields is preferred.
  • Minimum experience of 2-3 years in similar jobs.
Required Skills
  • Good communication skills in English, preferably Arabic as well
  • Able to work professionally under pressure and stress, especially during busy hours
  • Capable of long hours of standing workload
  • Maintaining a good pace of work
  • Works together as a team and is a team player
  • Fulfilling any reasonable requests asked by the manager or the supervisor
Duties and Responsibilities
  • Make eye contact and smile at every guest who comes through the door
  • Prepare for the specific needs of the shift by: Reading the communication board for important daily feature and shift information
  • Anticipate seating needs and options before the guests arrives
  • Check reservation logs and prepare for large party reservations
  • Make themselves available to all guests – never leave the host area unattended. When on a wait offers;
  • Seating in lounge area and/or menus and keeps guests informed
  • Follow procedures on quoting wait times
  • Take ownership of the guest experience. As guests depart, solicits feedback. If there are negative issues informs manager immediately of all guest complaints
  • Represent the restaurant image at all times by Accommodating all seating requests
  • Being aware of the physical atmosphere of the restaurant, which includes but is not limited to music volume, room temperature, and cleanliness
  • Maintaining a positive attitude and friendly disposition
  • Representing ready availability to the guest through body language by always facing the front door with a welcoming smile and not leaning
  • By being calm and in control of the greeting and seating of the guests
  • Interact verbally with guests at the front door and on their way to tables
  • Fulfill the guest experience by Welcoming the guests,Thanking guests for choosing us,Inviting guests back
  • Ensure the first and last impression of the restaurant is positive, clean, organized, and friendly
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