Authorised distributor of world-leading brands
in telecommunications hardware:
Information Technology Division
Samsung mobile phones and accessories
Authorised distributor for Samsung IT products:
- Notebook personal computers
- Printers and multi function devices
- Computer monitors
- Consumables and accessories
Bin Hindi Informatics W.L.L. (BHI) being an integral
part of the A. A. Bin Hindi Group B.S.C. (C) and a
recognized system integrator in the Kingdom of Bahrain,
deals with technologies and comprises of two main divisions
with ﬁve retail showrooms at convenient locations along
with a plethora of provided services.
Staying true to the groups pioneering spirit this
division will soon be launching a second Samsung
brand shop (ﬁfth retail shop) in Muharraq Seef Mall
that will display and sell all Samsung products
including televisions, home theatre systems,
home appliances, cameras and other IT and Telecom products.
In its endeavor to come closer to the customers,
Bin Hindi Informatics expanded its retail presence
with the New Samsung Experience Shop in Sultan Mall,
Sheikh Zayed Town, Samsung Shop-in-Shop in Ashrafs,
Hoora and Samsung Shop-in-Shop in Zain branch in
Seef Mall. In addition to this, Bin Hindi Informatics
recently introduced IM Zones (Imaging and Mobility Zones)
in prominent retail outlets in order to provide unparalleled
digital convenience and reinvent the digital Age.
Also in the near future, it plans to set up the most
comprehensive Samsung Customer Service Plaza in Riffa within
Enaya Car Service Centre.
BHI - Samsung Showroom,
BHI - Samsung Showroom,
Bahrain City Centre Mall
BHI - Samsung Showroom, Sultan Mall,
Sheikh Zayed Town
Our new Showroom at Seef Mall Muharraq
3D representation of Customer Service Plaza in Riffa. Expected to be open by 3rd quarter of 2015
A genuine endeavour for providing the ultimate in customer satisfaction, Bin Hindi Informatics
pioneers not only in product brilliance but also successfully strives for service excellence.
The BHI Samsung Customer Service Plaza provides state-of-the-art after - sales services for all
Samsung telecommunications hardware and IT products.
In the Samsung Customer Service centre, engineers based on their technological talent are handpicked
and trained in the highest technical and professional standards set by Samsung globally and the
ISO 9001: 2008 standards. These engineers work day in and day out making sure that customers and their
favourite gadgets are not separated for a long time. Here, the average customer wait time is a meagre 1.9
minutes and average Service time is only 3.5 minutes. A testimonial to this passion and hard work is that
the BHI service centre has been awarded the CSP’s achievement of Customer Wait time by Samsung Gulf Electronics.
BHI – Samsung Customer Service Centre, Exhibition Road
The service centre as the foundation of Bin Hindi Informatics also provides
a one - of - a - kind service that provides door-to-door servicing of all
handheld Samsung devices. Branded as ‘Wasel’ service, this service allows
a customer to call a hotline from any place in Bahrain requesting pick up
and the service centre picks up the mobile / tab from his doorstep, gets it
serviced and delivers it back to the customer for a nominal fee.
Our success in standing out amongst all other GCC distributors proves the
amount of confidence the customers have in our products and services.
We shall always strive to keep the momentum going in order to further enhance
our services and maintain our leadership achieving absolute customer satisfaction.
To experience Wasel Service, please call 17310444
Wasel Service now at your doorstep.